Home Tags Custmer experience

Tag: custmer experience

Messaging Helpshift Survey

Consumers are Willing to Make Messaging As Primary Support: Helpshift Survey

Helpshift Survey Reveals 83% of Consumers are Willing to Make Messaging Their Primary Means of Contacting Customer Support
Enhance the Efficiency of Your Workplace

6 Ways That Scanning Can Enhance the Efficiency of Your Workplace

With such a high workload being done at a fast pace offices are always looking for a way to improve. Utilizing a scanning service...

CerebriAI launches Patented AI platform CX v2

Cerebri AI, today announced the official launch of its second-generation Cerebri Values TM Customer Experience platform (CV/CX v2), which is now in the hands of customers and...

Create Visual engagement with Co-browse

According to a CEI Survey, 86% of buyers are willing to pay more for better customer experience. Yet only 1% of customers feel...

Tata Power to launch customer services on Microsoft Kaizala

Living up to its ‘customer first’ philosophy, Tata Power India’s largest integrated power utility, has co-created and launched a unique mobile-based service...
chatbot customer service

How Chatbots Can Boost Your Customer Experience 

According to a Deloitte report, “A strong customer experience can not only lead to stronger financial performance but also form the basis...
Customer Loyalty

6 Effective Measures To Fortify Your Customer Loyalty

Customer loyalty is a key metric when it comes to measuring the success of your business. After all, it is the buyers...

The future is augmented: Four ways AR will change our everyday lives

One of the significant aspects of AR technology is that it helps us visualise products and imagine what owning them might feel like before...

Cerebri AI named a 2019 Cool Vendor in Artificial Intelligence for Customer Analytics by...

Cerebri AI, today announced that it has been selected by Gartner, Inc. as a ‘2019 Cool Vendor for Artificial Intelligence for Customer Analytics’, a...

Freshworks acquires Silicon Valley-based Natero Inc

Freshworks, which is a customer engagement software provider has now acquired the Silicon Valley Natero, that is an AI-powered and supported customer success product,...

How to Measure ROI of your Mobile Applications

Measuring ROI can be very beneficial in determining the financial success of a business. But, not every mobile app developer is aware of the...

The Most 10 Effective Methods of Search Engine Optimization

SEO or Search Engine Optimization is one of the most popular and promising industries that has started to grow and spread all over the...

Myths Busted: Why Usability Testing is the Best Option for Your Digital Product?

When was the last time you paid attention to usability testing in your website design process? If you haven’t then now might just be...

Tech Mahindra and i2Chain collaborate to secure customer information

One of the largest IT based company, Tech Mahindra has now partnered with the San Francisco based i2Chain which is a blockchain startup to...

7 Trends That Define The Next Phase Of Cloud Computing

Today, cloud computing has evolved to be a reliable and one of the prominent technologies that’s transforming digital businesses to a whole new level. With...
Customer Service Trends

Customer Service Trends Are Changing in 2019 – Salesforce Report

Salesforce, the global leader in CRM, released its 2019 State of Service report capturing insights and trends from service agents and decision makers worldwide...