Ozonetel revealed the launch of its voice bot platform. This platform will also enable easy development of voice bots for the various voice endpoints that are a mobile app, telephony, and digital assistants. All of the existing chatbots can also effortlessly be ported to be the voice bot platform. This platform also provides with a new voice channel for all the chatbots.
Developers can also easily add the voice channel to their chatbot with the help of their existing chatbot codebase with the Voice Bot Platform. This voice bot platform includes advanced features such as the speak naturally and instant recognition on the go.
This even allows the users to speak naturally with pauses, while also providing the fastest recognition in the industry in the today scenario. With the help of this platform, developers can also easily build their Google Duplex like the functionality for their voice applications. Ozonetel Voice Bot platform also supports the digital assistants like the Google Home apps and Alexa.
Speaking on the launch, Chaitanya Chokkareddy, Chief Innovation Officer, Ozonetel, said, “We are very excited about this latest innovation from Ozonetel. We believe, voice bots are ushering in a new era in customer support worldwide.
The Ozonetel Voice Bot platform will make it very easy and cost-effective for organizations to voice-enable their existing chatbots and build new ones. Ozonetel has been a pioneer in cloud communication solutions, and this new platform will make it incredibly easy for any organization be it a start-up, mid-sized or a large enterprise—to adopt and experiment with voice bots easily.”