EdgeVerve Systems, which is the sister company of Infosys subsidiary that develops the cloud-based software applications, has now revealed an AI-powered solution for the financial institutions and banks.
The solution which is known by the name as CollectEdge, will be going to help the enterprises reduce the delinquency rates, improved operational efficiencies, boost recoveries and enhance the customer experience, according to the company report.
CollectEdge will also improve the accuracy of the risk segmentation models and appropriate collection strategies.
EdgeVerve also revealed in a product, which is also built on the plug and play model, is a data-driven and could also help to generate accurate predictions while also helping in automating the decision making.
“CollectEdge brings digital disruption to the collections function by balancing risk mitigation and enhancing customer experience,” said Atul Soneja, senior vice president and global head for EdgeVerve.
EdgeVerve provides the products across the business segments like the distributive trade, interactive commerce, enterprise buying, and customer service. Infosys most successful financial industry product Finacle, which offers digital banking functionality, is also a part of the EdgeVerve portfolio.
EdgeVerve had in the month of January taken a much more step towards negating human bias in the process automation with the launch of new enterprise software. The company also said that the AssistEdge Discover which can also boost the success of automation implementation by reducing the need for human intervention.