Robotic Process Automation (RPA) is an application of a software which seamlessly couples artificial intelligence and machine learning to process humongous data. RPA indeed reinstate mundane and monotonous business processes and align businesses to indulge into more customer-centric or higher value-based work. With the help of RPA, a firm can develop a software robot (bot) or artificial intelligence to capture and interpret applications and systems data.
RPA has been shaped by three main categories: screen scrapping, workflow automation and artificial intelligence. Screen scarping is the process of collecting display data from legacy applications so that data can be displayed by more user interface. The benefits of Robotics Process automation is the eviction of the need for having the manual data entry and increases rates for the order fulfillment, include increased speed, efficiency and accuracy. Adding to this, artificial intelligence of computers replaces the tasks which demand human intervention and intelligence.
There are three key types of RPA software:
- Desktop automation
- Enterprise automation
- Intelligent process automation
Impact of RPA on employment
According to a recent post which is made by the Harvard University, most operations groups adopting Robotic Process have promised their employees that being automation in process is not going to be lead to employee layoff. Instead, workers have been redeployed to do more interesting work which will bring more productivity through the entire day. One study shows that Knowledge works did not need to feel threatened by using the process of automation: they embraced it and viewed the robots as team-mates. The same study which is done by the Tokyo University highlighted that, rather than resulting in a lower “headcount”, the technology was deployed in such a way as to get good and greater productivity of work with the same number of people.
The future of Robotic Process Automation
The future of RPA is totally dependent on the speculation, as the early majority adopt the modern trend of latest technology and discover new uses and new synergies. Some of the possible future trends which may include:
A combination of BPM and RPA tools, much in the way that the distinction between BPM and workflow tools is now blurred. The acquisition of OpenSpan in the year 2016 by Pegasystems is perhaps just one early indication of such a convergence.
