Google to update business hours with Artificial Intelligence (AI)

Google to update business hours with Artificial Intelligence (AI) 1

Google has announced how it is trying to update business hours on Google Maps with the help of Artificial Intelligence, for instance, its restaurant-calling Duplex technology. The company claims to update the information in Maps once it becomes confident enough in the AI’s prediction of what a business’s hours should be.

It’s challenging to keep Google Maps the latest with a business owner’s working hours. During the pandemic, Google had gone through this new unknown issue. The hours of operation became unforeseeable, and they haven’t changed much. Resultantly, Google pronounced to use AI to update company hours.

Google drafted a machine learning algorithm that identifies whether the company hours are stated accurately in advance or not. It brings it to an end by recognizing patterns such as when the store is busiest, photographs of the storefront regarding the duration, opening and closing hours, and more. Then it is considered if the Google My Business profile should be updated with the actual hours or not. It helps to update and upgrade the information on the GMB page and analyses if it is different from the obtained data.

Google follows the numerous parameters that AI contemplates while making decisions about improvements in a blog post. To determine how likely the hours are wrong, it looks at when the company profile was latest and Popular Times data.

As per Google’s records, if its AI thinks that the hours should be edited, it looks at even more data. It’ll collect data from the company’s official website and even scrape street view photographs to determine when the company is at its work. Google declared it will double-check the AI’s predictions with real people, such as Google Maps users and business owners, and will even use Duplex in some countries to ask businesses about their hours directly.

What is Google’s Duplex conversational technology, and how does it exert?

The technology focuses on collecting the right information through interactions. The AI voice dials the saved number and records their conversation. Furthermore, it makes an effort to take very little input from the owner. Google will be avoiding the door-to-door approach by using this technology to assimilate working hours.

Apart from this, Google will recruit AI to change speed restrictions on various pathways. While using Google Maps for navigation, this is a safety feature that reflects speed limitations. Google will perform so by collaborating with third-party image providers, and they will utilize photographs to verify the speed limit signal on a particular road.

As a result, the speed limits will be updated to offer great security for Google Maps users. Toll plaza charges will now be displayed on Google Maps. You can now find out the amount of toll, all thanks to new upgrades, and it can also guide highways to avoid toll booths if available.

Written by Srikanth

Passionate Tech Blogger on Emerging Technologies, which brings revolutionary changes to the People life.., Interested to explore latest Gadgets, Saas Programs

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