If you’ve only just started working with automated accounts payable and email automation, you might groan when you see the word hyperautomation. However, there’s no need for concern. Hyperautomation is all about taking repetitive and tedious work out of your hands, leaving you with less stress and more room to focus on the aspects of running a business you enjoy.
To ensure you’re ahead of this growing trend, here are six things it’s crucial for business owners to understand about hyperautomation.
1. The difference between automation and hyperautomation
The main two defining factors are scope and intention. If you’ve picked a few processes here and there to automate, that’s great. However, as you expand your automation efforts into every process in your business, you’re starting to head toward hyperautomation. If your approach is guided by a well-developed automation strategy aimed at leveraging advanced technology to create a sophisticated, highly efficient system, then you’re well within the realm of hyperautomation.
2. There is a learning curve
Since hyperautomation involves every process in your business, there’s no denying the fact that you’ll have new systems, platforms, and terminology to wrap your head around. Optimal results come from combining tools like intelligent business management software (iBPMS), API-led automation, robotic process automation (RPA), and more.
You will need to get comfortable with things like process mining, natural language processing (NLP), artificial intelligence (AI), and machine learning (ML). For this reason, many business owners opt to hire an automation expert or outsource to an automation and AI consultancy.
3. The way you do things may need to change
Many people assume that to automate a process, they simply need to pass it from human hands over to a bot or application. This is often the approach with RPA. However, if you keep thinking this way, you’ll miss valuable opportunities to transform processes, saving even more time and money.
Bots, AI, and other automation programs have unique capabilities and limitations compared to human workers, and you will get the best results if you factor these things into every automation project.
4. Hybrid automation is key
With hybrid automation, you can use multiple forms of automation to create a far more streamlined and interconnected approach. So, rather than buying an RPA license and using bots for everything, you can start with a low-code/no-code recipe builder like Workato and use software bots for any processes that can’t be automated via Workato’s API-based approach.
5. Your team will need training
The idea with automation is to remove repetitive, tedious, and error-prone tasks from your human employees. However, as you introduce new systems and technology, your team will still need some training to get used to the new way of doing things. They will also need regular cybersecurity training to ensure your company’s cyber resilience isn’t affected by the introduction of new technology.
6. You’ll have time for more valuable work
With automation taking care of the more straightforward tasks in your business, you and your team will be free to focus on complex and creative tasks that only humans can do. This will give you the space you need to grow your business and bring your visions to life.
Many other benefits can accrue from alleviating the pressure your employees work under. For example, if you automate your data entry, the workers who used to handle this task can engage in data analysis, identifying trends that could help you save or earn more money.
Keep these factors in mind as you make decisions about your business, and you can expect a far more streamlined and efficient future.