Here the Most Used Online Tools by E-commerce Startups in 2023

By Srikanth
6 Min Read
Here the Most Used Online Tools by E-commerce Startups in 2023 1

In today’s digital era, e-commerce startups are flourishing, capitalizing on the growing trend of online shopping. To thrive in this competitive landscape, these startups rely on many online tools to streamline their operations, improve customer experiences, and boost sales. One indispensable tool that has gained significant traction is the online order form.


We will explore the most widely used online tools by e-commerce startups in 2023, specifically concentrating on how they leverage online order forms to enhance their business careers.

E-commerce Platforms

The foundation of any e-commerce startup lies in selecting the right e-commerce platform. As it dramatically affects e-commerce startups.

Many popular platforms exist, such as

  • Shopify,
  • WooCommerce,
  • BigCommerce

 All these have emerged as the go-to choices for startups for the following reasons.

  • User-friendly interfaces
  • Robust features
  • Scalability

These platforms provide built-in order form capabilities, allowing businesses to easily create and manage their online order forms.

Form Builders

Form building in e-commerce is of great importance. E-commerce startups often use form-builder tools like

  • Typeform
  • JotForm
  • Google Forms

These tools are used to customize further and optimize their online order forms.

These tools enable businesses to create visually appealing and intuitive order forms without requiring extensive coding knowledge.

With drag-and-drop interfaces and pre-designed templates, form builders empower startups to collect specific customer information, such as product preferences, shipping details, and payment methods.

Gateways of Payment

The ability to securely process online payments is vital for e-commerce startups. Payment gateway services are as follows:

  • PayPal
  • Stripe
  • Square

These services are widely utilized to facilitate smooth transactions. These tools integrate with online order forms, providing customers with a secure and more comfortable way to purchase. By offering multiple payment options and ensuring secure transactions, startups can enhance customer trust and drive conversion rates.

Customer relationship management (CRM) Systems

Customer relationship management (CRM) systems are necessary for e-commerce startups to manage these as given below:

  • Customer data
  • Track interactions
  • Providing Personalized Experiences.

Salesforce, HubSpot, and Zoho CRM are leading CRM platforms that offer integrations with online order forms.

Startups can effectively gather valuable insights and nurture customer relationships by recording customer information through order forms and syncing it with their CRM.

Inventory Management

Maintaining accurate inventory records is crucial for e-commerce startups to ensure efficient order fulfillment and avoid stockouts.

Inventory management tools such as

  • TradeGecko
  • Orderhive
  • Skubana

These help businesses keep track of their product inventory, receive real-time updates, and automate order processing.

Integrating these tools with online order forms enables startups to smoothly manage stock levels, reduce manual errors, and provide accurate product availability details to customers.

Shipping and Logistics

Efficient shipping and logistics operations are pivotal in delivering a superior customer experience.

E-commerce startups utilize shipping and logistics tools such as

  • ShipStation,
  • Shippo,
  • Easyship.

The tools streamline order fulfillment, compare shipping rates, and produce shipping labels. By integrating these tools with online order forms, startups can automate shipping calculations, offer real-time tracking information, and optimize shipping procedures.

Live Chat and Customer Support

To provide immediate assistance and resolve customer queries, startups often employ live chat and customer support tools.

Platforms like

  • LiveChat,
  • Zendesk Chat
  • Intercom

 The above offers live chat functionalities that can be integrated with online order forms.

That allows businesses to promptly address customer concerns, guide them through ordering, and improve customer satisfaction.

Detailed Analytics and Reporting

Data-driven decision-making is vital for e-commerce startups to optimize their strategies and drive growth.

 Analytics and reporting tools like

  • Google Analytics,
  • Kissmetrics
  • Mixpanel

provide valuable insights into customer behavior, order patterns, and sales performance. By integrating these tools with online order forms, startups can track conversions, analyze customer journeys, and make data-backed decisions to enhance their e-commerce operations.

E-commerce startups in 2023 heavily rely on various online tools to establish a powerful presence, streamline operations, and enhance sales.

The utilization of online order forms, combined with various tools such as e-commerce platforms, form builders, payment gateways, live chat, customer support tools, analytics and reporting software, and all remaining above-described tools, enables startups to offer perfect shopping experiences, enhance customer contentment, and push the growth of the business.

By strengthening these online tools and harnessing the power of online order forms, e-commerce startups can position themselves for success in the ever-evolving world of online commerce.

As technology continues to progress day by day, startups need to stay abreast of the advanced trends and tools to get a competitive edge and thrive in the dynamic e-commerce perspectives of the future.

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