Integration of technology into traditional businesses has changed a lot in recent years on how they operate. The food service and catering industry in India is not left untouched. Artificial Intelligence (AI) and Machine Learning (ML) are transforming the industry at a rapid pace. The two technologies are helping the industry in enhancing efficiency, reducing waste and improving customer satisfaction. Serving high-quality and delicious meals on time has always been a challenge for caterers and especially on a large scale.
ML is reshaping the operation of food services. It is providing better sales forecasts and generating more leads by analyzing customer behavior and order patterns. It is basically a predictive capability and caterers are being prompted to prepare the right amount of food. ML is even helping the businesses in identifying new clients with the help of market trends analysis and understanding profiles of clients from various sources including social media.
ML is also making an impact in responding to Requests for Proposals (RFPs). It is crafting tailored response to an RFP. Its algorithms are such designed that successes of past proposals can be analyzed and thereafter compelling responses can be suggested.
Similarly, AI-powered tools are creating personalized menus by considering preferences, dietary restrictions and past orders of individuals. It is ensuring that every guest is served with a meal that suits their tastes as well as dietary needs.
Consistency in quality is highly important in the food service industry. ML helps in maintaining high standards of food being service with the help of analyzed data from various sources. The analysis of data in fact helps in identifying patterns and areas for improvement. It ensures that only the freshest and safest ingredients are used.
