Most people pay for the internet monthly. It’s something that you probably can’t live without. But, are you aware that there could be hidden charges and fees?
Studies show that, in 2017, 86% of Australian households had internet access. That figure has continued to climb.
Unfortunately, it’s not the only thing that has continued to climb! Inflation, interest rates, and the cost of living are all more expensive. In short, you need to ensure you’re always getting the most for your money. That’s why you need to know how to avoid hidden fees and charges on your internet bill.
What Are Hidden Fees And Charges?
Not all internet providers have hidden charges. However, the most common ones are:
- Early termination
In most cases, once you’ve signed a contract you probably intend to stick with your internet provider. However, there are many reasons why you may need to end the contract. Ending it before the contract has finished will often invoke a severe early termination fee.
- Activation
Many internet providers charge an activation fee. It’s a one-time charge on your first payment and can be a shock, especially if you’re not expecting it. Charges vary widely with different internet providers.
- Installation
When you get internet you need a router and perhaps some cables. The internet provider will send a technician to install it for you.
It’s convenient but is likely to cost you around $100. You can easily install the router yourself. It will come with all the necessary instructions.
- Equipment fees
Any equipment supplied by your internet provider is likely to be on loan. In other words, you’re paying a small amount every month for it. You also have to return the equipment at the end of your contract or be charged its full value!
- Over data charges
If you’ve chosen an internet plan with limited data then be very careful about going over your limit. Your internet provider may not advertise it, but going over the data limit can cost you dearly.
How To Avoid Hidden Fees And Charges
The good news is, with a little planning, you can avoid the majority of these hidden fees and charges.
- Consider your needs first
Before you select the cheapest internet offer, take the time to consider what you need the internet for. If you’re just surfing for fun then you’re not going to need a large bandwidth. However, if you’re a big gamer or work from home, you need to consider which internet package is designed for your needs.
Take a look at what’s on offer to ensure you pick the best internet for remote work, gaming, or whatever your specific needs are.
- Read the small print
This applies to all contracts. Before you sign anything you should read the small print. Most companies assume you won’t, allowing them to hide an array of charges and conditions.
However, the small print is where you’ll find early termination charges, over-data fees, equipment fees and return details, and a variety of other potential charges.
They may not seem concerning as you will probably think they will never apply. It’s worth taking a moment to consider how you’d feel if the charges were invoked.
Make sure you pick an internet provider who is transparent about the charges they make. That means, there are no charges hidden in the small print. At least you’ll know exactly where you stand.
- Install the kit yourself
Installing your router and any other equipment, such as TV, isn’t difficult. The router will come with instructions and you can also find help online.
Opt to install the kit yourself and you could save $100. Just make sure everything is plugged in before you ask the provider to activate your internet. You don’t want them sending out a technician to fix a box that hasn’t been plugged in. That could cost you more than you save with self-installation!
- Choose the right plan
Once you start looking at internet options you’ll find there are several plans. Make sure you compare those on offer. Look at data allowance, download and upload speeds, the price, and how well-known the supplier is.
Summing Up
Look around before you choose your internet provider. By educating yourself regarding the options available you’ll be able to get the best deal and avoid any hidden charges.
It may seem like small savings but they add up to a significant amount over time. Just remember to check your bill every month. It’s the most effective way of sporting any false charges and disputing them.
