How to Refuse Amazon Delivery? If I Cancel an Item on Amazon, What Happens?

By Srikanth
7 Min Read
How to Refuse Amazon Delivery? If I Cancel an Item on Amazon, What Happens? 1

Have you ever found yourself in a situation where you ordered something from Amazon and then changed your mind? Have you ever been confused thinking how to refuse Amazon deliver. If yes, don’t worry. It happens to most of us, most of online shoppers. However, we are lucky as Amazon provides a way to cancel order, even if it is already on its way to your doorstep.


My Personal Experience

Let me share my recent experience with you. I ordered some items through Amazon’s Subscribe & Save service, but then I forgot about it. A week later, I received an email notification that my order was ready to be shipped. Panic set in because I no longer needed the 25 pounds of organic flour and the case of Clorox wipes that were on their way.

In a frenzy, I rushed to my Amazon account and clicked on the “Cancel items” button in the “Your Orders” section. Amazon informed me that the items were already in transit, but they would do their best to cancel them. A few days later, I received an email confirming that my request had been successful, and I would be receiving a full refund.

So, how did Amazon manage to cancel my order, and what can you do if you’re in a similar situation? Let us further discuss how to refuse Amazon delivery.

Canceling Shipped Items

If you ever find yourself in a situation where your order has already shipped, Amazon provides a solution. According to Amazon’s help site, you can refuse the package or return it using the Online Returns Center if your order has been shipped directly from and cannot be modified.

When I canceled my shipped order, Amazon likely contacted the shipping carrier, in my case, UPS, and instructed them to return the package to Amazon. It seems that I acted quickly enough for this option to work.

However, if I hadn’t canceled the order in time, I would have had another option. I would have refused the package upon delivery. This means that when the package arrives at your doorstep, you simply don’t accept it. The delivery person will then take it back.

It is worth noting that refusing a package can be a bit tricky since delivery drivers often drop off packages quickly and leave. To refuse a package online, you generally need to wait for the first delivery attempt to be made. If you manage to catch the delivery person and inform them that you want to refuse the package, they will take it back. The returned item will then be shipped back to Amazon and you will receive a refund.

Please keep in mind that this policy typically applies to items fulfilled by Amazon. For items fulfilled by third-party sellers, the process may vary. It is suggested to check the return and cancel policies carefully before placing any order.

Give it a Try

If you ever need to cancel an order that is already on its way, give it a shot. My personal experience with Amazon’s cancellation system proves its effectiveness. Despite my initial panic and the fear of being stuck with unwanted items, a quick click on the “Cancel items” button did the trick. To my surprise, Amazon successfully stopped the delivery and refunded my money. This shows that even in seemingly dire situations, attempting to cancel a shipment can save you from the hassle of dealing with unwanted items.

So, don’t hesitate to follow the steps outlined by Amazon to cancel shipped orders. As my story illustrates, you could be in for a pleasant surprise. Rather than accepting an unwanted package and going through the return process, a timely cancellation might just be the solution you need to avoid unnecessary inconvenience and expenses. Give it a try and see how Amazon’s cancellation policies can work in your favor, just as they did for me.

Additional Tips and Considerations

Here are some essential additional tips and considerations when dealing with canceling shipped orders or refusing packages:

Firstly, it is crucial to act swiftly if you decide to cancel an order. The sooner you realize you want to make changes, the higher the likelihood of a successful cancellation. Timely action can make a significant difference, especially when your package is already in transit.

Secondly, it is important to be aware of the seller policies, particularly if you are dealing with a third-party seller on Amazon. Keep in mind that their cancellation and return policies may vary from Amazon’s standard procedures. Take a moment to review their specific terms and conditions to ensure you understand how to proceed in such cases.

Lastly, it is extremely suggested not to hesitate to contact the customer service of Amazon if you encounter any issues or have questions about the cancellation process. The support team is usually very responsive and can provide valuable guidance or assistance in navigating any complexities related to your order. They are there to help and ensure a smooth shopping experience for you.

Keep an eye on your Amazon orders to catch any potential issues early. This will help you better in getting the perfect solution.


In a nutshell, if you ever find yourself second-guessing an Amazon purchase or facing the prospect of receiving an unwanted package, rest assured that Amazon provides a practical solution. Drawing from my recent experience, swift action via the “Cancel items” button can halt a shipment even when it is on its way, potentially saving you from the inconvenience of returns. Additionally, refusing a delivery upon arrival is another option, though it may require some timing finesse. Always consider the specific policies for third-party sellers and don’t hesitate to reach out to the responsive customer service team of Amazon for guidance to ensure a smoother online shopping experience.

Share This Article
Passionate Tech Blogger on Emerging Technologies, which brings revolutionary changes to the People life.., Interested to explore latest Gadgets, Saas Programs
Leave a comment

Leave a Reply

Your email address will not be published. Required fields are marked *