Dunzo CEO and sole remaining co-founder Kabeer Biswas may step down and it is being seen as a turning point in the journey of the quick commerce platform. It might seem like a personal decision for Biswas, but reflects broader issues being faced by the company as well as the entire quick commerce sector.
Dunzo once pioneered hyperlocal delivery services in India. It is now grappling with intense competition from rivals like Blinkit, Instamart and Zepto.
Biswas discussed his exit with investors and it is a clear indication that the company is at a crossroads. Some investors did not oppos considering dire situation of the company. However, it raises a critical question as to what is next for Dunzo as its struggle is hardly surprising amid fierce competition. The industry itself has turned challenging as many startups in the quick commerce segment are struggling to find a sustainable model.
The workforce of Dunzo has already felt the brunt of the challenges through job cuts and salary delays. All these further highlight financial struggles of the company. The company need more than just a change in leadership to survive in a highly competitive market.
The fate of Dunzo now depends on the way it adapts the changing dynamics of the market. Exit of Biswas could be a signal of a new beginning and of a much-needed transformation. However, one thing is certain here that quick commerce is at a critical juncture.
