Popular SaaS Solutions Built with Ruby on Rails Framework

By Amit Patel
5 Min Read
Popular SaaS Solutions Built with Ruby on Rails Framework 1

Ruby on Rails is a popular web development framework that has been used by developers all over the world. It has a diverse library and a vast community that renders ROR web development effortless for web developers. The open-source framework is utilized to build dynamic apps and currently has a community of more than 5000 developers contributing to its code. It is one of the preferred choices of web development for startups and emerging business because of its lower costs and ability to scale operations at a higher level.


But some experts doubt the ability of ruby on rails to build SaaS applications. The reason being: SaaS applications need to factor in four major aspects including scalability, performance, flexibility, and security. Mostly PHP, Python, and Java are combined to develop SaaS products but there are some popular SaaS products that have been developed using the Ruby on Rails framework. Here are a few SaaS apps that have touched new heights and were primarily built using Ruby on Rails.


Shopify is a widely used e-commerce platform launched in 2006 which allows users to create a store for selling goods online. It allows you to create a dynamic store, with transaction management, track and respond to orders, and allows creating a store with an easy-to-use interface. As a SaaS product, Shopify allows users to manage their marketing efforts and enhance SEO as well. With ruby on rails application development, building an e-commerce store becomes an easy task without getting involved in technical know-how. It is currently powering more than 300,000 stores in nearly 100 countries. The huge amount of traffic is scaled using ruby on rails and allows the platform to effortlessly manage all of its customers.


The Holy Grail for developers, GitHub was built using ruby on rails. It is a popular software development platform used by millions of developers all over the world. It is an effective platform for open-source web development as it allows developers to collaborate with other developers. It became a SaaS product in 2008 and is constantly making progress. With 5.18+ million users over the past 12 months, it has an exceptional ability to handle traffic, all of which is based upon ruby on rails.


An extremely important SaaS product, Zendesk is top-notch cloud-based service software. Companies like Uber, Shopify, Groupon, Adobe, and several others trust Zendesk for its high-quality customer services. It is a product that allows organizations to develop better relationships with their customers and enhance their overall experience with personalized interactions. Ruby on rails web development played a key role in establishing the platform and is a highly reliable, scalable, and flexible product. Clients prefer it is because it is easy to implement and can be understood plainly by all sorts of employees. Its major offerings include call-center service apps and live chat app, functionalities that have aced the game of customer satisfaction.


The go-to project management software for more than 2.8 million registered users in the world, Basecamp, was built using ruby on rails. It is considered as one of the most capable products ever built on ruby for scaling the project management needs of organizations. The software makes collaboration easier for teams and makes them more productive. With ruby on rails on their side, the software has been able to maintain 99.998% uptime since its inception in 2004. It can scale a huge amount of traffic and projects, all of which is possible because of ruby on rails.


Utilized by Microsoft and OSIsoft, UserVoice is a leading SaaS product that allows you to receive feedback from your customers. It is built with the ruby on rails framework and enables employees to offer better customer service. Some of its most useful tasks include collecting customer feedback, handling queries, and responding to frequently asked questions. In a short span of time, it has become a useful tool for nearly 80,000 organizations and since has been scaling its operations.

 These are just 5 popular names in a long list of SaaS products that were built using ROR web development. The framework has turned out to be reliable, scalable, and efficient in handling the needs of SaaS products and will continue to make its mark in the SaaS world.

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Amit has 11+ years of experience as full-stack software engineer working on web applications of all sizes, from small greenfield projects to complex legacy systems built using Ruby, Rails, Java, J2EE and related Technologies. Amit is actively involved in delivering mission critical enterprise software projects and improving the overall quality of the applications I deliver using Agile Methodologies.
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