Bangaluru-based legal tech startup Sama has emerged with a revolutionary step. It is trying to transform how civil disputes are resolved. It is offering a streamlined as well as cost-effective alternative to the traditional court system in India. Data reveals more than 3.5 million cases have been resolved out of court and amid such a scenario the startup a hope for businesses and individuals for swift justice.
Sama has helped numerous businesses and individuals so far in resolving disputes outside the court. A good example is a local B2C company in Bengaluru, struggled with late payments from clients. It faced issue of unpaid invoices. The debts were not cleared through phone calls and emails. Sama helped in recovering the dues within 30 days and all through an online platform. Hence, it is true that the case showcase the power of online dispute resolution (ODR).
Sama was founded by Pranjal Sinha, Akshetha Ashok and Vikram Kumar in 2015. The idea was sparked at a Startup Weekend event at IIM-Calcutta. The trio envisioned there an ODR system. They had a background in law and computer science. They combined their individual skills and created Sama, which is simply inspired by the ancient Indian principles of persuasion and resolution.
The process of Sama is straightforward. It starts with a grievant registers on its website. The case is filed there and the team reaches out to the other party. An experienced mediator is appointed to facilitate discussions. The primary aim is to reach a settlement within 30 days. The case moves to arbitration if discussions fail. A final judgment is typically rendered within 90 days here. Its settlements hold the same legal weight as court decrees. Hence, it is now a viable and attractive option for many.
