What inspired the creation of Reclaim AI and what specific market needs or challenges does the company aim to address with its AI calendar app?
Reclaim was created after experiencing firsthand the challenges of managing time and competing priorities across large, distributed teams. The goal of Reclaim is to make the calendar smarter so that it can make decisions the way humans do about where time should be spent. Not only does this help individuals with their time management and productivity, it also assists teams and companies with aligning their priorities to their efforts, and with solving their most complex scheduling challenges.
Can you provide more details about the Smart Meetings solution like how it leverages AI technology to automatically schedule and reschedule recurring meetings?
Reclaim uses patent-pending intelligence and machine learning to automatically schedule your workweek. It does this by allowing users to define rules and preferences for their time. It can then take action in real time as things change on the schedule or as the user’s priorities change. Smart Meetings extends this technology to multi-person recurring meetings. Anyone can take an existing recurring meeting and allow Reclaim to automatically schedule it around a variety of complex rules and algorithms
How does Smart Meetings differentiate itself from other calendar apps and scheduling solutions currently available on the market?
Most other scheduling solutions don’t attempt to rethink the scheduling infrastructure or intelligence. They mostly just add a UI on top of the existing system and make it prettier or faster. We are actually rethinking the underlying metadata and services of the calendar, which is where the biggest pain resides. Another way to put it: Reclaim is building an intelligent AI agent for scheduling, whereas other calendar solutions are building a new UI on top of the same services.
What factors or algorithms does Smart Meetings consider when determining the best time for scheduling recurring meetings?
We consider basics such as availability and timezone, to start. We then layer in user preferences (e.g., “No meeting Wednesdays” or other specific preferences for when users want to meet). Then, we layer in priorities. Smart Meetings can schedule over other events that are lower-priority automatically, and reschedule conflicts. Finally, we run millions of simulations in parallel to decide whether the time should be flexible or defended (free or busy) as well as respond in real time to any new conflicts that emerge, or any new preferences that the user provides.
Could you discuss the process of developing and testing Smart Meetings to ensure accuracy and reliability in scheduling meetings for users?
It was through lots of iteration, testing, and user discussions. We believe that scheduling is first and foremost a human problem, and our goal is for Reclaim to feel human. We try to ensure that we give users a balance of AI and “magic”, while still making the system transparent in how and why it’s making decisions. We keep humans in the loop if they ever want to take back control from Reclaim.
How does Reclaim AI ensure user data privacy and security while integrating with users’ calendars and scheduling tools?
This has been our top priority since day one. Reclaim is SOC2 Type II certified, GDPR compliant, and goes through regular compliance and pen testing to ensure the highest level of security and privacy for our users.
Can you elaborate on any additional features or functionalities offered by Reclaim AI’s AI calendar app beyond Smart Meetings?
We offer a full suite of features for managing the holistic set of events on your calendar. You can use features like Habits and Tasks to create time for heads-down work that adjusts in real time (in the same way Smart Meetings do). You can also use our Scheduling Links to send prioritized availability to potential customers and prospects. Additionally, we offer features for automatically creating buffers between meetings for breaks and travel, syncing calendars to prevent overbookings, color-coding your calendar based on intelligently-detected categories, and more.
What industries or sectors do you see benefiting the most from using Smart Meetings and Reclaim AI’s other solutions?
We believe this problem is universal across nearly every industry and role, but the majority of our users are either in Product (Engineering / Design / PM), Sales/Support, and HR/Operations. Our sweet spot tends to be large software and tech companies that are struggling to maintain their schedules against competing priorities.
How does Reclaim AI approach customer feedback and incorporate user suggestions and requests into product development and updates?
We take customer support extremely seriously. Since day one, we have offered live chat in our product and real-time support to 100% of our user base. Myself and my co-founder still respond to support tickets regularly. It has empowered us to stay extremely close to our users, iterate, and gather feedback.
What are Reclaim AI’s future plans and goals for expanding its AI calendar app and solutions?
We are planning to continue expanding our meeting scheduling capabilities, especially for one-off meetings, to make sure previously hard to book meetings are able to be scheduled. We’re also planning to launch Reclaim Assistant, an LLM-powered feature that allows users to interact with Reclaim via chat, in the coming months. Finally, we are launching Outlook support later this quarter.
Could you share any insights into the technology behind Smart Meetings such as the machine learning algorithms or data analysis methods used to optimize scheduling decisions?
Because our architecture is proprietary and patent-pending, we cannot disclose our exact methods and algorithms.
How does Smart Meetings adapt to users’ changing schedules and preferences over time, and what mechanisms are in place to ensure ongoing accuracy and efficiency?
This is an incredibly complex topic and one that we have invested years of development into. The first is real-time synchronization with calendars, which is essential to building trust. Reclaim responds within seconds to changes on multiple schedules, and takes action. The second is user inputs – in the form of rules, actions (e.g., moving an event or deleting an event), or other kinds of changes to the user’s priorities. The last one is historical data that we run machine learning against. For example, if we see that a lower-priority meeting hasn’t been scheduled for some time, we will boost it to try and get it back on track.
Can you discuss any partnerships or integrations that Reclaim AI has established with other productivity tools or platforms to enhance the functionality and usability of Smart Meetings?
We’ve built integrations with Zoom, Google Tasks, Jira, Asana, Todoist, ClickUp, Linear, Slack, Raycast, and many others. Most of these integrations are used to pull in more contextual information and tasks/projects to inform what can be scheduled around Smart Meetings. We also integrate natively with no setup to platforms like Lattice, Fellow, and other status reporting or meeting agenda platforms.
Can you provide examples of industries or organizations that have successfully implemented Smart Meetings and realized tangible benefits in terms of time savings, meeting efficiency or overall productivity?
- Absolutely. Here is a testimonial from one of our clients.
“As someone who spends a lot of time with customers and also needs to coordinate meetings with my team internally, I’ve got a lot of meeting pressure on my calendar”, says Julian Rost, Engineering Lead at Seibert Group. “Discovering Reclaim transformed my approach to time management, and got me back 5 to 10 hours a week in just struggling to manage my schedule. With Smart Meetings, I’ve freed up those hours for productive problem-solving and customer-focused work, because I don’t need to worry about coordinating meetings anymore.”
Can you discuss any plans or initiatives for expanding the capabilities of Smart Meetings or introducing new features in future updates?
Our plan is to also start to own one-off meetings, which are incredibly complex to schedule across multiple busy people. For Smart Meetings specifically, we are planning to introduce even more intelligence to our algorithms so that we can learn from historical meeting patterns and prescribe or suggest changes to the user’s priorities and preferences – and take action on their behalf.
How does Reclaim AI envision the future of AI-powered productivity tools like Smart Meetings and what role do you see these tools playing in shaping the future of work and collaboration?
Most of the AI and LLM systems we’ve seen are quite good at generating and interpreting context and content. However, they are quite terrible at scheduling. What we get excited about is the future where Reclaim – a world-class scheduling engine with years of intelligence and development – is married with world-class LLMs to help automatically interpret what’s on the calendar and take action. Our users and customers are hungry for a true AI agent for scheduling, and we believe we’re the best equipped to deliver it for them.
