Tech Mahindra, leading provider of digital transformation, has announced its global strategic partnership with Avaamo, a leader in conversational artificial intelligence (AI) to include developing and delivering conversational AI solutions for global enterprises
The collaboration will help Tech Mahindra harness newer enterprise artificial intelligence technologies and serve global markets in countries like the United States, United Kingdom, Netherlands, Germany, Sweden, Malaysia, Israel, Philippines, and Indonesia amongst many others.
“Both the Avaamo and Tech Mahindra have come up with a shared vision – to implement a new technology with the cutting-edge AI solutions, specifically in the three field that is banking, telco, retail and healthcare industries,” said chief strategy and marketing officer, Tech Mahindra, Jagdish Mitra.
The industry-specific AI based conversational solutions would help clients realize the value of truly omnichannel digital customer experience. The conversational AI platform solutions, with a specific focus on vertical machine learning, will provide Tech Mahindra’s customers a seamless experience across their enterprise channels while improving digital customer engagement, net promoter score and customer insights.
“The company said in a statement that we began collaborating early in the year 2017 and are delighted with our successes so far. Tech Mahindra is truly a global player in the tech space. As we totally continue to work together in this field, we will help businesses around the world reimagine what is possible with conversational artificial intelligence,” said founder and CEO Avaamo, Ram Menon. (ANI)
We are part of the USD 21 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, information technology and vacation ownership.
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