Truecaller bug signed up users for UPI without consent

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Caller ID app Trucaller found itself in the middle of a storm on Tuesday when the multiple people accused it of creating a UPI account without having their consent following an update.

The issue was that the app was creating an ICICI bank linked UPI account of every user who even updated the app, with respect of the whether they chose to sign up for the service.

The first instance of the ‘bug; was reported by the Dheeraj on the social media platform Twitter, who even accused the app of running a ‘UPI scam’ by registering him for the service. In the entire thread, he revealed that the app sent an encrypted SMS to an unknown number, following which the ICICI Bank sent him an SMS< which states that a UPI registration under his name had begun.

Truecaller, responding to the issue, released a statement saying: “We have discovered a bug in the latest update of Truecaller that affected the payments feature (India only), which automatically triggered a registration post updating to the version. This was a bug and we’ve discontinued this version of the app so no other users will be affected. We’re sorry about this version not passing our quality standards. We’ve taken quick steps to fix the issue and already rolled out a fix in a new version.

For the users already affected, the new version with the fix will be available shortly; however, in the meantime, they can choose to deregister through the overflow menu in the app manually.”

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