Sunday, April 11, 2021
Techiexpert.com
No Result
View All Result
  • Login
  • Register
  • Home
  • Tech news
  • Startups
  • AI
  • IOT
  • Big Data
  • Cloud
  • Data Analytics
  • ML
  • Blogging
Techiexpert.com
No Result
View All Result

Unlocking telecoms with machine learning and AI

Srikanth by Srikanth
January 13, 2018
in Machine Learning
Reading Time: 2 mins read
A A
0
Unlocking telecoms with machine learning and AI
30
SHARES
132
VIEWS
Share on FacebookShare on Twitter

AI is something that has come to be used to the advantage of many organizations, along with IoT, with one of the noted brands to take the advantage of AI and IoT for boosting the competitive edge. Total Access Communication has its focus on the improvement of customer service.

DTAC Profile

DTAC which is the third-biggest provider of mobile phones in Thailand, has 23.2 m subscribers, with its market share being 30%. It has earned the title of the top mobile operator in Thailand thrice.

Focus of DTAC

ADVERTISEMENT

DTAC primarily wants to be a telecom company that’s friendly towards its customers, and has a system in place for continuous progress. This includes initiatives of digital transformation, which in turn, makes use of Ai, as well as IoT devices. According to Piero Trivellato who led the digital sales division of the company, Machine Learning, as well as AI, have the ability to unlock great potential for providing better service to their customers. They have embraced such technology completely, and use them in online marketing. They have also started testing AI to begin chatbots for customer service.

Advantages of Chatbots

Chatbots have become common when it comes to customer care. They interact with the customers, allowing them to get faster service and guidance. Their queries also get solved much quicker. It is also helpful for the operators to log the calls and perform analyses of these records and results using digital service, which allows their tasks to become more streamlined. Analytics of big data can be utilized for the improvement of service with the help of better understanding of the queries of the common customers.

One application utilizes Machine Learning, for accessing the best call package for the usage of individual customers. Static algorithm gets utilized for this, and as time passes, the ML manages to learn to pick the packages best suited for the different customers. The process helps to make things much easier for call operators besides the reduction of difficulty for the customers as they shift through various call packages.

Plans Regarding Applications of IoT

When it comes to applications of IoT, the company is getting ready to let its customers use devices that are more connected, and this calls for more progressed networks, in order to maintain pace. In the process of this preparation, a core network that is visualized has even rolled out by the company. This allows them to measure the capacity of the network, in a much quicker and more efficient manner.

 

Share25Tweet2Share1Pin1
Srikanth

Srikanth

Passionate Tech Blogger on Emerging Technologies, which brings revolutionary changes to the People life.., Interested to explore latest Gadgets, Saas Programs

Related Posts

Accelerate your Machine Learning applications with zero code changes
Machine Learning

Accelerate your Machine Learning applications with zero code changes

by Srikanth
March 27, 2021
Machine learning algorithm could help detect osteoarthritis years before symptoms appear
Machine Learning

Machine learning algorithm could help detect osteoarthritis years before symptoms appear

by Srikanth
March 26, 2021
New deep learning-based technique could boost drug development
Machine Learning

New deep learning-based technique could boost drug development

by Srikanth
February 6, 2021
How artificial intelligence (AI) and machine learning are changing DevOps
Machine Learning

How artificial intelligence (AI) and machine learning are changing DevOps

by Srikanth
February 5, 2021
How Machine Learning and Artificial Intelligence helping traders or Stock Market
Machine Learning

How Machine Learning and Artificial Intelligence helping traders/Stock Market

by Srikanth
September 20, 2020

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

I agree to the Terms & Conditions and Privacy Policy.

Latest Stories

How to get started with AIOps?
Artificial Intelligence

How to get started with AIOps?

by Srikanth
April 11, 2021
Websites For Conducting a Background Check
Startup news

Essential background checks that every Australian startup should use

by Sony T
April 11, 2021
Microsoft Teams is coming under Government Community Cloud
Tech news

COVID accelerated a push to the Microsoft cloud. Top reason: Microsoft Teams — ShareGate Report

by Srikanth
April 10, 2021
PumPumPum
Startup news

PumPumPum raises INR 5.5 Cr in Pre-Series A funding led by IPV

by Sony T
April 9, 2021
Load More
Techiexpert.com

© 2020 All Rights Reserved

  • Terms of use
  • Privacy Policy
  • About Us
  • Contact us
  • Write For Us
  • Cookie Policy

  • Login
  • Sign Up
No Result
View All Result
  • Home
  • Tech news
  • Startups
  • AI
  • IOT
  • Big Data
  • Cloud
  • Data Analytics
  • ML
  • Blogging

© 2020 All Rights Reserved

Welcome Back!

Login to your account below

Forgotten Password? Sign Up

Create New Account!

Fill the forms below to register

*By registering into our website, you agree to the Terms & Conditions and Privacy Policy.
All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In
This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.
Newsletter ?

What is Expected ?

  • Newsletter
  • eBooks
  • Tech Reports
  • Infographic
  • Webinar
  • Event Tickets
We would like to show you notifications for the latest news and updates.
Dismiss
Allow Notifications