Why are companies adopting intelligent automation

Why are companies adopting intelligent automation

As technical advancements accelerate and the world shifts toward digitization, IT technology developers are working to create applications that will make manual work easier. Intelligent Automation, which combines artificial intelligence and automation, is one such technical breakthrough in this regard. Intelligent automation has completely changed the way data is interpreted and stored. Intelligent automation can synthesize and sense large amounts of data. This helps to adapt and automate entire processes and organizational workflows in an enterprise. It is now assisting a significant number of businesses in meeting demand, increasing productivity, and implementing new business models. The majority of change has been made in the last few years, based on industry-wide acceptance. In this article, let us learn more about Intelligent Automation types, its usage across industries and the benefits.

Intelligent Automation

Intelligent automation, also known as cognitive automation, is the application of automation technologies such as business process management (BPM), artificial intelligence (AI), and robotic process automation (RPA) to scale and streamline decision-making across organizations. Intelligent automation streamlines procedures free up energy and boost operational efficiency, and it has a wide range of applications.

The 3 transformative components of Intelligent Automation

Three cognitive technologies make up intelligent automation. The combination of these elements generates a solution that drives the market and technological change.

  • Artificial Intelligence is a significant component of Intelligent Automation. With the help of complex algorithms and machine learning any data either structured or unstructured is analyzed. This data helps businesses to formulate predictions and advance a knowledge base. Thereby forming the decision engine of Intelligent Automation. 
  • The second aspect of IA lies in business process management (BPM) most commonly called business workflow automation. This component provides the business processes consistency and agility. This is used across various industries for greater engagements, enhancing interactions and streamlining processes.
  • The third component is RPA or Robotic Process Automation. It incorporates either robotics software or bots to accomplish the back-office works. This includes as simple as filling forms to extracting data. This enables the systems to handle cases and tasks of such complex behavior. 

Benefits of Intelligent Automation

As a result of the use of vast volumes of data, the accuracy of measurements, analysis, and subsequent business implementation, intelligent automation systems provide numerous benefits across industries. The following are some of the major advantages:

  • Reduce Costs – Output can be sped up by automating systems and processes and using data and analysis to ensure accuracy. IA also allows you to scale rapidly without increasing risk, sacrificing efficiency, or placing a strain on your current workforce. Higher output yields and increased ROI are reaped by business leaders as a result of this capability.
  • Improve Accuracy – The use of artificial intelligence to guide decision-making and offer a consistent approach to routine tasks is the power of intelligent automation.
  • Enhance customer experience – Bringing a higher-quality, more consistent product to market faster, getting answers to consumer questions faster (or immediately) gives the customer a better, more positive experience, and therefore gives the business a competitive advantage.
  • Address Compliance – Many businesses are expected to follow strict regulatory guidelines. Intelligent automation’s task automation capabilities can be used to demonstrate a more consistent approach to enforcement.

Application across industries

Intelligent automation automates processes that were previously manual or dependent on legacy systems, which can be expensive, resource-intensive, and vulnerable to human error. IA is used in a variety of industries to increase efficiency in various areas of the market.

Automotive – The benefits that intelligent automation can provide to manufacturers have a significant effect on the automotive industry. Manufacturers can better forecast and adjust output in response to changes in supply and demand with IA. They can improve productivity and reduce the risk of error in manufacturing, service, procurement, and other areas by streamlining workflows.

Life Sciences – Drug manufacturing is highly regulated and necessitates precise equipment configuration and product calculation. It also entails a great deal of data gathering, collation, sorting, and interpretation. Without reliable review and findings, a drug trial cannot be deemed effective. A manual approach may result in calculation errors and require a significant amount of resources and manpower to execute. Intelligent automation creates automated processes that increase the speed and quality of output.

Healthcare – Intelligent automation combined with natural language processing (NLP) is being used in the healthcare industry to provide a consistent approach to interpretation, data collection, diagnosis, and treatment. Chatbots of remote healthcare appointments need less human involvement and, in many cases, result in faster diagnosis times.

Insurance – The insurance industry may use IA to effectively remove the need for manual premium estimates or payments, as well as to streamline the paperwork process of appraisals and claims. Intelligent automation also makes it easier for insurance firms to comply with legislation by ensuring that all standards are met. They can also quantify the risk of a person or an organization in this way.


The COVID-19 pandemic has accelerated digital transformation efforts, resulting in increased technology expenditure to enable automation. Roles will begin to develop as the popularity of remote work grows. Intelligent automation’s importance in today’s environment, through industries, is undeniable. Businesses can save money and improve flexibility in their workflows by automating repetitive tasks with IA. Intelligent automation is unquestionably the way of the future, and businesses who refuse to follow it might find it tough to stay competitive in their respective markets.

Written by Srikanth

Passionate Tech Blogger on Emerging Technologies, which brings revolutionary changes to the People life.., Interested to explore latest Gadgets, Saas Programs

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