Sunday, April 18, 2021
Techiexpert.com
No Result
View All Result
  • Login
  • Register
  • Home
  • Tech news
  • Startups
  • AI
  • IOT
  • Big Data
  • Cloud
  • Data Analytics
  • ML
  • Blogging
Techiexpert.com
No Result
View All Result

Zendesk Introduces Sales Force Automation Tool Zendesk Sell

Sony T by Sony T
December 5, 2018
in Tech news
Reading Time: 2 mins read
A A
0
Zendesk Introduces Sales Force Automation Tool Zendesk Sell
11
SHARES
131
VIEWS
Share on FacebookShare on Twitter

Zendesk Inc., today revealed a new tool that is Zendesk Sell, a sale force automation tool to enhance the productivity, pipeline visibility and processes for the team. Sell items from the Zendesk Acquisition of the FutureSimple Inc., the company behind the Base, in September 2018 and marks the firsts step in integrating the sales force automation software into the family products of Zendesk.

Moreover, to a new name and logo, Sell is launching with the new Core SFA capabilities added since the acquisition which includes the simplified collaborations via at mentions, and customizable performance dashboards.

Sell is also launching with a new integration for the Zendesk Support, giving the support agents more context from the sales process and then simply allowing them to notify the sales of opportunities which is surfaced at the time of support conversation. Sell now provides the deepest SFA integration on the Zendesk marketplace.

This new product launch from the Zendesk comes just within a month after a company launched Sunshine, a flexible and open customer relationship management, a CRM which enabled businesses to connect and understand all their customer data, wherever it lives.

ADVERTISEMENT

According to Forrester Vice President and Principal Analyst Kate Leggett on the Forrester blog post Sales And Service Tech: Two Sides Of The Same Coin? From September 17, 2018, “Customer service spans both pre-purchase and post-purchase activities. Sales activities target new and existing customers. There is not much difference between the conversations that customer service agents and inside sales reps have prior to a customer purchase — explaining the details of a product or helping properly onboard a customer. In addition, the technology capabilities that these roles use to interact with customers are similar.”

“Delivering a great customer experience is a team effort, requiring integrated tools,” said Matt Price, senior vice president, and general manager for Zendesk Sell. “But salespeople won’t use tools they hate. Zendesk Sell is a tool that salespeople love to use, which means better data and better decisions, so the whole team hits their targets. And with the new integration with Support, every conversation with a customer is visible across the organization.”

Tags: Zendesk
Share6Tweet2Share1Pin1
Sony T

Sony T

Sony is a passionate bloggers writes on Futuristic technologies ...

Related Posts

Professional Tips on How to Find the Best Online Providers
Tech news

Professional Tips on How to Find the Best Online Providers

by Sony T
April 17, 2021
Why Consumers Haven’t Fully Adopted IoT Devices
Tech news

How Smartphone Applications are Making Life Easier Than Ever Before

by Sony T
April 16, 2021
What Is Extrusion Prototyping Services? And Where It’s Used
Tech news

What Is Extrusion Prototyping Services? And Where It’s Used

by Sony T
April 16, 2021
Gaming Brands Gearing Up for 2021
Tech news

Gaming Brands Gearing Up for 2021

by Sony T
April 16, 2021
How Technology Is Improving the Future of Home Service
Tech news

Things to Consider, wireless network for smart homes

by Sony T
April 15, 2021

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

I agree to the Terms & Conditions and Privacy Policy.

Latest Stories

Professional Tips on How to Find the Best Online Providers
Tech news

Professional Tips on How to Find the Best Online Providers

by Sony T
April 17, 2021
How email marketing and chatbots impacts businesses
Cloud Computing

How email marketing and chatbots impacts businesses

by Srikanth
April 16, 2021
AnKa SumMor raises a Pre-Series-A funding
Startup news

AnKa SumMor raises a Pre-Series-A funding

by Srikanth
April 16, 2021
Why Consumers Haven’t Fully Adopted IoT Devices
Tech news

How Smartphone Applications are Making Life Easier Than Ever Before

by Sony T
April 16, 2021
Load More
Techiexpert.com

© 2020 All Rights Reserved

  • Terms of use
  • Privacy Policy
  • About Us
  • Contact us
  • Write For Us
  • Cookie Policy

  • Login
  • Sign Up
No Result
View All Result
  • Home
  • Tech news
  • Startups
  • AI
  • IOT
  • Big Data
  • Cloud
  • Data Analytics
  • ML
  • Blogging

© 2020 All Rights Reserved

Welcome Back!

Login to your account below

Forgotten Password? Sign Up

Create New Account!

Fill the forms below to register

*By registering into our website, you agree to the Terms & Conditions and Privacy Policy.
All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In
This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.
Newsletter ?

What is Expected ?

  • Newsletter
  • eBooks
  • Tech Reports
  • Infographic
  • Webinar
  • Event Tickets
We would like to show you notifications for the latest news and updates.
Dismiss
Allow Notifications