What is c14a Snapchat Error and How to Fix It?

By Srikanth
7 Min Read
How to promote buisiness on snapchat

Are you struggling like many others to connect with your friends on Snapchat due to an irksome C14A Snapchat error code? If yes, fear not. We are here to assist you. In this article titled ‘What is c14a Snapchat Error and How to Fix It?’, we will unravel the mysteries of the C14A Snapchat error and provide a comprehensive guide of the steps needed to resolve it. Regardless of whether you wield an Apple iPhone or an Android device, rest assured, we have the remedies you seek.


Why Can’t You Log In?

When you encounter the C14A Snapchat error, it could be due to multiple reasons. It is not always about Snapchat’s servers being down. Here are some common issues:

Check if Snapchat Is Down

Before getting into the troubleshooting part, it is wise to check if Snapchat itself is experiencing issues. Visit websites like Downdetector to confirm whether the platform is currently down. If it is, all you can do is to wait for Snapchat to fix their servers.

Quick Fixes

Sometimes, minor glitches can cause login issues. Let us start with the simplest solutions:

Quit and Relaunch Snapchat

If you have not yet done it, it is suggested to quit and reopen the Snapchat app.

On Android

• Access your phone’s open app list.
• Find Snapchat and swipe up to close it.
• Go to your app drawer and relaunch Snapchat.

On iPhone

• Swipe up from the bottom of your iPhone’s screen.
• Swipe up on Snapchat to close it.
• Relaunch Snapchat from your home screen.

Restart Your Phone

If the problem still persists, it might not be the app’s fault but your phone could be the issue. Restarting your device can sometimes do the trick.

On Android

Press and hold down the Power button.
Select “Restart” to turn your phone off and on.
Launch Snapchat and try logging in.

On iPhone

Press Volume Up + Side or Volume Down + Side.
Slide to turn off your phone.
Turn it back on by holding down the Side button.
Open Snapchat and sign in.

VPN Troubles

Are you using a VPN? It might be causing compatibility issues with the Snapchat app. Try turning it off and see if that solves the problem.

Clear Snapchat’s Cache

Snapchat, much like several other applications, stores temporary files on your mobile device to optimize its performance. With time, these cached files can turn troublesome, giving rise to errors and malfunctions within the app. If you are using an Android device, you can address this by following the below steps to clear Snapchat’s cache:

Access Your Phone’s App Drawer: Begin by navigating to your phone’s app drawer. This is where all your installed apps are listed.

Locate Snapchat: Scroll through your app list and look for the Snapchat icon.

Tap and Hold on the App: Press and hold your finger on the Snapchat icon. This action will prompt a menu to appear.

Select “App Info”: Select the “App info” option from the menu. This will take you to a screen with detailed information about the Snapchat app.

Choose “Storage Usage”: Within the app’s information screen, look for the “Storage usage” option. This is where you can manage the app’s storage settings.

Clear the App’s Cached Files: Once you are in the “Storage usage” section, you will see an option to “Clear cache.” Tap on this option to initiate the process of clearing Snapchat’s cached files.

Launch Snapchat and Sign In: After you have successfully cleared the cache, exit the settings and launch Snapchat. You should now be able to sign in to your account without encountering the C14A error.

Clearing Snapchat’s cache can often resolve various issues and improve the app’s performance on your Android device. It is a simple as well as effective solution that ensures Snapchat experience remains smooth and simultaneously error-free.

Keep Your App Updated

Using an outdated version of Snapchat can lead to errors. Make sure your app is up to date. This is of utmost important.

On Android

• Open Google Play Store.
• Search for Snapchat.
• Select “Update” to install the latest version.

On iPhone

• Launch the App Store.
• Go to “Updates” at the bottom.
• Choose “Update” next to Snapchat.
• Subhead 8: Last Resort – Reinstall Snapchat

If all else fails, you can try uninstalling and reinstalling Snapchat to fix the issue.

On Android

• Tap and hold on Snapchat in your app drawer, then select “Uninstall.”
• Confirm with “OK.”
• Reinstall by opening Play Store, finding Snapchat, and selecting “Install.”

On iPhone

• Tap and hold on Snapchat on your home screen.
• Choose “Remove App” > “Delete App” from the menu.
• Redownload by opening the App Store, finding Snapchat, and tapping the download icon.

Contact Snapchat Support

If none of the above methods work, it is thereafter time to reach out to Snapchat’s support team. They can help you if the issue is on their end.

• Access the Snapchat Support site in your web browser.
• Select “I can’t access my account.”
• Choose “I see an error message when I log in.”
• Fill in the form with your Snapchat account details and submit it.
• Wait for a response from Snapchat.


So, here is the bottom line. If you are facing the annoying C14A Snapchat error, don’t fret. We have got your back with solutions for both iPhone and Android users. From checking if Snapchat’s servers are down to easy fixes like restarting the app or your phone, dealing with VPN issues and clearing out some digital junk on Android phones, we have covered in brief in this article titled ‘What is c14a Snapchat Error and How to Fix It’. Remember to keep your Snapchat app updated and, if things get really tough, try uninstalling and reinstalling it. If nothing seems to work, don’t hesitate to reach out to Snapchat Support.

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